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Insights · July 2026 · Five things the ads tell you

Staffing agencies and direct employers advertise the same median pay for customer service.

Every month the report carries one analysis like this, drawn from the same postings as the index. One question, one chart, the numbers behind it. Philippines-based jobs only.

Do agencies advertise more than direct employers?

For customer service, it's a tie: agencies post a median of ₱22,500 (753 ads) against ₱22,500 from companies hiring directly (69 ads). For some roles the gap flips.

₱015K30K45K60K
Finance Analyst
+₱57,500
Software Engineer
+₱54,000
Engineering (technical)
+₱52,500
Management
+₱16,250
Technical Support (BPO)
+₱7,750
Accountant
+₱7,500
Marketing
+₱5,000
Admin Assistant
+₱3,750
Sales Representative
+₱3,500
Recruiter
+₱2,250
Store Crew
+₱2,125
Accounting Staff
+₱2,000
Driver
+₱1,465
Technician
+₱1,250
Messenger / Liaison
+₱1,000
Warehouse
+₱875
Billing / Collections
+₱500
HR Generalist
+₱250
Customer Service (BPO)
+₱0
Food Service Crew
+₱0
HR / Admin
+₱0
Janitorial / Utility
+₱0
Machine Operator
+₱0
Mechanical / Electrical Engineer
+₱0
Logistics Coordinator
−₱250
Sales (BPO)
−₱1,000
Construction Trades
−₱1,000
Sales / Marketing
−₱1,500
Front Desk
−₱1,750
Retail / Hospitality
−₱1,750
Education
−₱2,500
Promodiser
−₱4,250
staffing agencydirect employerNCR minimum (₱16,421)

Median advertised monthly pay. Roles with 10+ ads on both sides · scale ₱0–60K · July 2026.

What do “no experience” ads pay?

Customer service ads that say no experience is needed (99 of them) cluster at ₱17,500, against ₱22,500 for all 823 customer service ads that state pay.

₱015K30K45K60K
no experience needed
₱17,500
99 ads
all customer service ads
₱22,500
823 ads
NCR minimum (₱16,421)

Which accounts pay more?

Customer service ads that name the account. Healthcare accounts advertise the most; healthcare the least. Ads that name an account are a minority, so read these as signals.

₱010K20K30K40K
Healthcare
₱21,000
17 ads
median advertised payall customer service (₱22,500)

Accounts with 10+ ads · scale ₱0–40K.

What is a second language worth?

Ads that ask for Cantonese advertise a median ₱106,500 — 4.7× the ₱22,500 median across every Philippines-based ad that states pay. Six languages clear the threshold, and all six pay a multiple.

₱030K60K90K120K
Cantonese · 4.7×
₱106,500
22 ads
Korean · 4.1×
₱92,500
48 ads
Japanese · 4.0×
₱90,000
131 ads
Spanish · 3.9×
₱87,500
282 ads
German · 3.8×
₱85,000
35 ads
French · 3.3×
₱75,000
23 ads
Mandarin · 3.3×
₱75,000
157 ads
every ad that states pay
₱22,500
99,612 ads
median advertised payall ads (₱22,500)

Pooled over the 12 months to November 2026, because a single month holds too few language ads to publish. Languages with 10+ ads in the window · scale ₱0–120K. An ad counts only when its title asks for the language — “Japanese Speaking”, “Spanish Bilingual”, “Japanese Java Developer”. A title that merely contains the word (a Japanese-owned plant, a Japanese restaurant) does not; until 21 September 2026 it did, which put the Japanese figure too low. Read this as the pay of the job, not the price of the language. An ad asking for Cantonese is usually a different job from an ad that asks for nothing — often an offshore or specialist desk. The gap is real; how much of it a course would earn you is not something these numbers can say.

How much is the step up, inside one role?

In accounting staff, the levels that state pay run from ₱27,500 to ₱47,500 — a 1.7× spread. 3 role families have two or more levels with 10+ ads each.

₱030K60K90K120K
Accounting Staff all levels ₱22,500 · 121 ads
Supervisor / lead · people
₱27,500
11 ads
Manager · people
₱47,500
12 ads
HR Generalist all levels ₱25,000 · 129 ads
Supervisor / lead · people
₱35,000
25 ads
Manager · people
₱57,500
12 ads
Management all levels ₱32,500 · 227 ads
Supervisor / lead · people
₱27,500
93 ads
Manager · people
₱45,000
122 ads
median advertised payall levels of that role

These are not four rungs of one ladder. Employers use two different vocabularies: “senior” is what a specialist is called (most of these ads are accountants, engineers and developers), while “supervisor” and “lead” are what a floor or warehouse job is called. So a senior post can advertise more than a manager post without anyone having skipped a step — compare within a role, never across. “Mid” is left out: it clears the 10-ad rule but nearly every ad in it says “II” after the job title or the word “Intermediate”, which is a pay grade rather than what a reader means by mid-level. Levels are read from the ad title, and most ads state none · scale ₱0–120K · July 2026.

Advertised pay, not take-home. Account, experience, language and level are all read from the ad title — we do not hold ad text. Methodology